Chakravue ("we," "our," or "us") is committed to protecting the privacy and security of our users' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our platform or engage with our services. By accessing our website or using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We collect personal and non-personal information to provide a tailored and efficient experience for our users.
This information includes:
1.1 Personal Information
When you register for courses, participate in labs, or interact with our platform, we may collect:
- Name
- Email address
- Phone number
- Billing address
- Payment details (processed securely via third-party payment providers)
- Profile information, such as educational background and interests.
1.2 Non-Personal Information
We may collect non-identifiable data for analytics and platform improvement, including:
- Browser type and version
- Operating system
- Device type
- IP address
- Geographic location
- Usage statistics (e.g., time spent on pages, clicks).
1.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to:
- Enhance user experience
- Save preferences
- Track and analyze user activity on the platform.
- Users can manage cookie preferences through their browser settings.
2. How We Use Your Information
We use the collected information to:
- Provide and improve our courses, labs, and platform.
- Facilitate registration and account management.
- Process payments and manage subscriptions.
- Deliver targeted content and learning recommendations.
- Communicate updates, promotions, and notifications related to our services.
- Ensure security and prevent fraudulent activity.
- Analyze user behavior to improve the platform and user experience.
3. Sharing Your Information
We respect your privacy and do not sell your personal information.
However, we may share your information with:
3.1 Service Providers
Third-party vendors assisting in:
- Payment processing
- Hosting and maintaining our platform
- Email marketing and communications
- Analytics and performance monitoring.
3.2 Legal and Regulatory Compliance
We may disclose information to comply with legal obligations, enforce our terms and conditions,
or protect our rights, safety, and property.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets,
user data may be transferred as part of the business transaction.
4. Data Retention
We retain personal data only as long as necessary to:
- Fulfill the purposes outlined in this policy.
- Comply with legal and regulatory requirements.
- Upon account termination, we may retain some information for record-keeping
or compliance purposes but will securely delete or anonymize data where appropriate.
5. Security Measures
We take robust measures to safeguard your information, including:
- Encryption of sensitive data
- Secure payment processing
- Access controls and authentication protocols
- Regular security audits and vulnerability assessments.
- However, no method of transmission over the internet or electronic storage is entirely secure,
and we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your jurisdiction, you may have the following rights:
- Access: Request access to the personal data we hold about you.
- Rectification: Request corrections to your personal information.
- Erasure: Request deletion of your data, subject to legal obligations.
- Restriction: Limit processing of your personal information.
- Data Portability: Request a copy of your data in a structured format.
- Objection: Object to the processing of your personal information for certain purposes.
- To exercise your rights, please contact us at [Insert Contact Email].
7. Third-Party Links
Our platform may include links to third-party websites or services.
We are not responsible for the privacy practices of these external sites.
Please review their privacy policies before sharing your information.
8. Children's Privacy
Our platform is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
If we become aware of such data collection, we will promptly delete the information.
9. International Data Transfers
As a global platform, your information may be processed in countries with differing data protection laws.
We ensure adequate safeguards for international data transfers in compliance with applicable laws.
10. Updates to This Policy
We may revise this Privacy Policy to reflect changes in our practices or regulatory requirements.
Any updates will be posted on this page, and we encourage you to review it periodically.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
Chakravue
Email: info@chakravue.io
This Privacy Policy ensures transparency and safeguards your trust while engaging with
Chakravue's cybersecurity learning platform.